Delivery Information
- We ship all over the world. You can find available shipping options for your order at checkout.
- We offer free Standard Delivery to UK mainland addresses on orders over £20.
- Orders placed by 1:00 PM GMT on weekdays will be processed on the same day. Orders placed after 1:00 PM GMT on a Friday or at weekends may not be shipped until the following working day.
- All orders will be dispatched subject to payment authorization and stock availability. You will receive a notification email when your order is dispatched from our warehouse. This will include a tracking number so you can track your order with our couriers.
- All our delivery dates are estimates and for general guidance only. Occasionally, the delivery may be delayed for various reasons out of our control such as import delays or unforeseeable weather conditions. We cannot be held liable for late delivery of goods in any circumstances.
- Our products are shipped from the UK and sold on an unpaid Delivery Duty basis. This means the recipient may have to pay local tax or import duty upon, or prior to, delivery. If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rules.
UK Delivery Services and Charges
|
Delivery Options |
Delivery Charge |
Delivery Time |
|
Standard Delivery |
£2.99- Free over £20 |
2-4 working days after dispatch |
|
Next Day Delivery* |
£4.99 |
one working day after dispatch |
|
Special Delivery* |
£9.99 |
Guaranteed delivery by 1pm the next working day |
* service is only available for orders made by 1:00 PM on weekdays. Unfortunately we are unable to offer next day delivery service to customers in the following areas: Northern Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses.
International Delivery Services and Charges
|
Country |
Delivery Charge |
Delivery Time |
|
Andorra |
£12.00 |
4-7 working days after dispatch |
|
Argentina |
£15.00 |
6-9 working days after dispatch |
|
Australia |
£15.00 |
5-8 working days after dispatch |
|
Austria |
£10.00 |
3-6 working days after dispatch |
|
Belgium |
£10.00 |
3-6 working days after dispatch |
|
Brazil |
£15.00 |
6-9 working days after dispatch |
|
Bulgaria |
£12.00 |
4-7 working days after dispatch |
|
Canada |
£15.00 |
5-8 working days after dispatch |
|
Chile |
£15.00 |
6-9 working days after dispatch |
|
China |
£15.00 |
5-8 working days after dispatch |
| Colombia | £15.00 | 6-9 working days after dispatch |
|
Croatia |
£10.00 |
3-6 working days after dispatch |
|
Cyprus |
£10.00 |
3-6 working days after dispatch |
|
Czech Republic |
£10.00 |
3-6 working days after dispatch |
|
Denmark |
£10.00 |
3-6 working days after dispatch |
|
Egypt |
£15.00 |
6-9 working days after dispatch |
|
Estonia |
£10.00 |
3-6 working days after dispatch |
|
Finland |
£10.00 |
3-6 working days after dispatch |
|
France |
£10.00 |
3-6 working days after dispatch |
|
Germany |
£10.00 |
3-6 working days after dispatch |
|
Greece |
£10.00 |
3-6 working days after dispatch |
|
Hong Kong |
£15.00 |
5-8 working days after dispatch |
|
Hungary |
£10.00 |
3-6 working days after dispatch |
|
Iceland |
£10.00 |
3-6 working days after dispatch |
|
India |
£15.00 |
6-9 working days after dispatch |
|
Indonesia |
£15.00 |
6-9 working days after dispatch |
|
Ireland |
£10.00 |
3-6 working days after dispatch |
|
Israel |
£15.00 |
6-9 working days after dispatch |
|
Italy |
£10.00 |
3-6 working days after dispatch |
|
Japan |
£15.00 |
5-8 working days after dispatch |
|
Kazakhstan |
£15.00 |
5-8 working days after dispatch |
|
Kuwait |
£15.00 |
6-9 working days after dispatch |
|
Latvia |
£12.00 |
3-6 working days after dispatch |
|
Lebanon |
£15.00 |
6-9 working days after dispatch |
|
Luxembourg |
£10.00 |
3-6 working days after dispatch |
|
Malaysia |
£15.00 |
6-9 working days after dispatch |
|
Mexico |
£15.00 |
6-9 working days after dispatch |
|
Netherlands |
£10.00 |
3-6 working days after dispatch |
|
New Zealand |
£15.00 |
5-8 working days after dispatch |
|
Norway |
£10.00 |
3-6 working days after dispatch |
|
Philippines |
£15.00 |
6-9 working days after dispatch |
|
Poland |
£10.00 |
3-6 working days after dispatch |
|
Portugal |
£10.00 |
3-6 working days after dispatch |
|
Qatar |
£15.00 |
5-8 working days after dispatch |
|
Romania |
£10.00 |
3-6 working days after dispatch |
|
Russia |
£12.00 |
4-7 working days after dispatch |
|
Saudi Arabia |
£15.00 |
5-8 working days after dispatch |
|
Singapore |
£15.00 |
6-9 working days after dispatch |
|
Slovakia |
£10.00 |
3-6 working days after dispatch |
|
South Africa |
£15.00 |
6-9 working days after dispatch |
|
South Korea |
£15.00 |
5-8 working days after dispatch |
|
Spain |
£10.00 |
3-6 working days after dispatch |
|
Sweden |
£10.00 |
3-6 working days after dispatch |
|
Switzerland |
£10.00 |
3-6 working days after dispatch |
|
Taiwan |
£15.00 |
5-8 working days after dispatch |
|
Thailand |
£15.00 |
6-9 working days after dispatch |
|
Turkey |
£12.00 |
4-7 working days after dispatch |
|
Ukraine |
£12.00 |
4-7 working days after dispatch |
|
United Arab Emirates |
£15.00 |
5-8 working days after dispatch |
|
United States |
n/a |
5-8 working days after dispatch |
*If you cannot see your country in the above list, please feel free to contact us at help@henneybear.co.uk, we are more than happy to work out a customized shipping method for you.